The information contained in this website is for general information purposes only. The information is provided by Oliver Myles Events Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Oliver Myles Events Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Oliver Myles Events Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Oliver Myles Events is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Oliver Myles Events may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies and our use
In order to comply with the EU Cookie Directive, we use a system of classifying the different types of cookies which we use on the Website, or which may be dropped by third parties through our websites. The classification was developed by the International Chamber of CommerceUKand explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device. Please be reassured that we are working on other privacy and cookie-related improvements to the Website.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. For further information about cookies please visit http://www.allaboutcookies.org/.
Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies used on the Website
A list of all the cookies used on the Website by category is set out below:
Strictly necessary cookies
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.
These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.
These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.
Using browser settings to manage cookies
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Oliver Myles Events Ground Floor Suite F Breakspear Park Breakspear Way Hemel Hempstead Hertfordshire HP2 4TZ.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
- Our Price Guarantee
We guarantee that we will not change the price of your booking once it has been accepted. However, we may need to amend the value added tax where there is any change in the applicability or rate of value added tax, over which we have no control.
2.1 Any deposit is non returnable
2.2 The balance of all amounts due for an event must be paid 8 weeks before the event date. Failure to do so may result in enforced changes to the package or its content.
2.3 Oliver Myles Events Ltd shall not be under any liability to the client until such time as full payment or payments in accordance with the booking invoice has been received by the said Oliver Myles Events Ltd.
3.1 If you wish to cancel, notice of cancellation must be made in writing to Oliver Myles Events Ltd
3.2 The following minimum cancellation charges will apply:-
Up to 10 weeks prior to the published event date 50%
6-10 weeks prior to the published event date 75%
Less than 6 weeks prior to the published event date 100%
4.1 If you want to change your booking you must do so in writing. The request will be effective from the date of receipt by us.
4.2 We cannot guarantee that any requests for amendments will be satisfied. However, if you wish to make an alteration to your booking after it has been accepted by us, we will try to accommodate your requirements, subject to availability and payment by you of an alteration fee
- Third Parties – Our Liability
5.1 Should for any reason an event be wholly or partly cancelled or postponed owing to circumstances beyond the control of Oliver Myles Events Ltd (including inclement weather) the said Oliver Myles Events Ltd shall not be liable to refund any part of the fees paid by the client save that refunds will be made where the said Oliver Myles Events Ltd are able to secure a refund on the booking that they themselves have made in connection with a particular booking and should such a refund be made then Oliver Myles Events Ltd will account to the client having made a deduction of 10% for administration charges.
5.2 Whilst Oliver Myles Events Ltd do not exercise direct control over the running of hotels, theatres, sporting venues, box offices, caterers and other services, Oliver Myles Events Ltd will always endeavour to protect the interests of its clients by vigilant selection of third parties contracted to supply within its packages. However, we cannot be liable for any loss, damage or disappointment due to unforeseeable or unavoidable circumstances beyond the control of Oliver Myles Events Ltd.
5.3 Where we are liable to you for non-performance or improper performance by air, sea or rail carriers or hoteliers, we shall only pay you the amount you can validly recover against such carrier or hotelier either under any domestic law or the laws or the United Kingdom, or under the international conventions which govern such services.
5.4 Personal arrangements, including travel, accommodation or hospitality relating to the booking which have been booked by you are at your own risk.
5.5 We do not handle any payments for flight bookings. If an event or holiday includes air travel, your payment for the flight bookings is paid directly to the licensed flight operator and the air travel is Air Travel Operators’ Licensing (ATOL) protected by the Civil Aviation Authority, or in the case of private charter flights, your payment is protected by the Baltic Air Charter Association (BACA).
Insurance may be effected by the client to cover eventualities such as cancellation or postponement. Should you require assistance in arranging such insurance, we would be pleased to advise you.
7. OUR LIABILITY – IF YOU ARE A CONSUMER
7.1 Without prejudice to clause 5, if we fail to comply with these Booking Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of the Booking Conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into this contract.
7.2 We only supply the event organisation services for domestic and private use. You agree not to use these services for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
7.3 We do not exclude or limit in any way our liability for:
7.3.1 death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;
7.3.2 fraud or fraudulent misrepresentation; and
7.3.3 any other liability which cannot be lawfully excluded.
7.4 Nothing in these Booking Conditions affects your statutory rights.
8. Our Liability – if you are a business
8.1 We only supply the services for internal use by your business, and you agree not to use the services for any re-sale purposes, unless otherwise agreed in writing by us.
8.2 Nothing in these Terms limits or excludes our liability for:
8.2.1 death or personal injury caused by our negligence; and
8.2.2 fraud or fraudulent misrepresentation.
8.3 Subject to clause 8.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the contract between us for:
8.3.1 any loss of profits, sales, business, or revenue;
8.3.2 loss or corruption of data, information or software;
8.3.3 loss of business opportunity;
8.3.4 loss of anticipated savings;
8.3.5 loss of goodwill; or
8.3.6 any indirect or consequential loss.
8.4 Subject to clauses 8.2 and 8.3, and without prejudice to clause 5, our total liability to you in respect of all other losses arising under or in connection with the contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the amount of the booking price specified overleaf.
8.5 Except as expressly stated in these Booking Conditions, we do not give any representation, warranties or undertakings in relation to the services we provide or the events. Any representation, condition or warranty which might be implied or incorporated into these Booking Conditions by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the services or the events are suitable for your purposes.
9.1 These Booking Conditions do not create any rights or obligations enforceable by or against anyone other than Oliver Myles Events Ltd and you.
9.2 If any provision or part-provision of this agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this agreement.
9.3 If you are a consumer, please note that these Booking Conditions are governed by English law. This means a contract for the purchase of services between us and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
9.4 If you are a business, your booking of an event and these Booking Conditions (and any contractual or non-contractual matters arising in relation to these Booking Conditions) are governed by English law and any disputes arising out of any transaction between you and Oliver Myles Events Ltd are subject to the exclusive jurisdiction of the English Courts.